Shipping & Returns
FURNITURE SHIPPING
For out of state shoppers, many of our furniture pieces are also listed in our Chairish shop. Chairish handles shipping large and/or delicate items very well so this is the best way for us to get those pieces to you! Don’t hesitate to contact us directly with questions at info@ReRunRoom.com
You are also welcome to make your own shipping arrangements.
In these instances, you will need to find a shipping company that also packs the item. If the item is already packed, the shipping company may not take responsibility for the condition the item arrives in.
Most of our furniture on this website is intended for local Seattle shoppers, but some pieces are available to ship nationwide via Greyhound.
They offer home delivery, or you can save some money by choosing to pick up your package at your local Greyhound station.
For shipping quotes, please contact us with your address (for home delivery), or your preferred Greyhound location (or just your zip code for station pick up), and we will get back to you ASAP!
You can find Greyhound stations close to you on their page, here.
Greyhound will call you when your piece has arrived. You will have 3 days from that time to go pick it up. After that, Greyhound will charge you a fee per day for up to 30 days.
If you have chosen home delivery, Greyhound will call you to schedule delivery.
It is so important to us that your item makes it to you in the same condition it left us!
It takes a lot of time & materials to safely pack up large items, so there is a handling fee included in the shipping quote.
Returns & Exchanges
Generally, all shipped items are final sale and sold as is. If you have any questions or concerns about an item, contact us before you purchase. We are always happy to double check an item, and provide you with more pictures or a more detailed description of any flaws.
If you are not happy with your purchase, please contact us as soon as possible and tell us about it!
We will work to make you glad you shopped with us!
SEATTLE SHOPPERS
Pick up in our shop at 1626 E Yesler Way is always free!
We are open by appointment! Email info@ReRunRoom.com to schedule a viewing.
We can help coordinate local delivery through Lugg.com
Generally, we cannot hold items without purchase.
Storing Pieces for Pick Up
When you choose ‘in store pick up’ at checkout, we will reach out to you to schedule a pick up appointment. Or you can contact us at info@ReRunRoom.com
We request that orders are picked up within 7 days of purchase. We are a VERY small shop and space is limited.
In some situations you may need to pick up at a later date- like when you’re in the middle of a move! We’re happy to accommodate storage for your order for a fee.
After the first 7 days, furniture is $3/day per item, smaller decor & gift items are $1/day per order.
An estimated amount is paid in advance and then at the time of pick up we adjust with a refund or additional cost depending on actual storage time.
Small, Non-Furniture items
Typically, we ship our small, non-furniture items (jewelry, home decor, etc) via USPS .
Most items ship within 3-5 business days.
Some items are made to order and may take longer to fulfill. We'll let you know if it's going to take more than a week to ship your order.
If you are under time constraints, please contact us at info@ReRunRoom.com to let us know and we'll see if we can speed things up for you!
You'll receive a shipping confirmation once your order is on the way.